Seedance AI

Privacy Policy

Privacy policy for Seedance AI
Jan 15, 2025

Introduction

Welcome to Seedance AI, the AI music generator designed to help you create stunning audio in seconds. Your privacy and data security are paramount to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

By using Seedance AI, you consent to the practices described in this policy. Please read it carefully.

Information We Collect

We collect different types of information to provide and improve our services:

1. Authentication Information

When you sign up for Seedance AI, we use Google OAuth for authentication. Through this process, we collect:

  • Email address
  • Full name
  • Profile picture
  • Google account ID

We do not store your Google password. Authentication is handled securely through Google's OAuth 2.0 protocol.

2. User-Generated Content

When you use our AI music generation services, we collect:

  • Text prompts you enter to generate music
  • Audio you upload for editing or remixing
  • Generated music created by our AI
  • Generation settings (duration, style, parameters)
  • Timestamps of when content was created

All user-generated content is stored for 14 days and then automatically and permanently deleted. You can download your audio at any time during this period.

3. Usage Data

To improve our services and understand user behavior, we collect:

  • Features accessed and tools used
  • Generation frequency and patterns
  • Success/failure rates of generations
  • Time spent on the platform
  • Navigation patterns within the app

4. Technical Information

We automatically collect technical data, including:

  • IP address (for security and fraud prevention)
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Operating system
  • Screen resolution
  • Referral source (how you found us)

5. Payment Information

For paid subscriptions and credit purchases, we collect:

  • Billing name and address
  • Payment method type (credit card, debit, digital wallet)
  • Transaction IDs and amounts
  • Purchase history

Important: We use Stripe for payment processing. We do not store your full credit card numbers or CVV codes. Stripe handles all sensitive payment data in compliance with PCI-DSS standards.

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance
  • Prevent fraud and abuse

You can control cookie preferences through your browser settings.

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Authenticate users and manage accounts
  • Process music generation requests
  • Store and deliver generated audio
  • Handle payments and billing
  • Provide customer support

Service Improvement

  • Analyze usage patterns to improve features
  • Train and refine AI models (using aggregated, anonymized data)
  • Test new features and functionality
  • Optimize performance and user experience

Security and Safety

  • Detect and prevent fraud, abuse, and violations
  • Implement audio watermarks on generated music for content authentication
  • Protect against security threats
  • Enforce our Terms of Service

Communication

  • Send transactional emails (purchase confirmations, account updates)
  • Respond to support inquiries
  • Notify of service changes or policy updates
  • Send marketing communications (with your consent, opt-out available)
  • Comply with applicable laws and regulations
  • Respond to legal requests and prevent illegal activity
  • Enforce our rights and protect our property

Data Retention and Deletion

Automatic Deletion

  • Generated audio and prompts: Automatically deleted after 14 days
  • Account data: Retained while your account is active
  • Payment records: Retained for tax and legal compliance (typically 7 years)

Manual Deletion

You can delete specific audio or prompts at any time through your account settings. If you delete your account, we will:

  • Immediately remove access to all your data
  • Delete user-generated content within 30 days
  • Retain only legally required records (payment history, tax documents)

Data Download

Before deletion, you can download:

  • All your generated audio
  • Your prompt history
  • Account information
  • Usage statistics

Request a data export through your account settings or by emailing [email protected].

Third-Party Services

Seedance AI integrates with the following third-party services:

Google (Authentication)

Stripe (Payment Processing)

  • Purpose: Handle subscription payments and credit purchases
  • Data Shared: Billing information, transaction details
  • Privacy Policy: https://stripe.com/privacy

Cloudflare R2 (Audio Storage)

Kie.ai (AI Infrastructure)

  • Purpose: Provide AI model inference capabilities
  • Data Shared: Text prompts, generation parameters
  • Privacy Policy: Contact for details

By using our service, you acknowledge that your data may be shared with these providers as necessary for service operation. We ensure all third parties maintain appropriate security standards.

Your Rights and Choices

You have the following rights regarding your personal data:

Access

Request a copy of all personal data we hold about you.

Correction

Update or correct inaccurate information in your account settings.

Deletion

Request deletion of your account and associated data (subject to legal retention requirements).

Export

Download all your user-generated content and account data.

Objection

Object to certain data processing activities, such as marketing communications.

Portability

Receive your data in a structured, machine-readable format for transfer to another service.

To exercise these rights, email us at [email protected] with your request. We will respond within 30 days.

Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit: All data transmitted to/from Seedance AI uses TLS/SSL encryption
  • Encryption at rest: Sensitive data is encrypted when stored
  • Access controls: Strict internal policies limit who can access user data
  • Regular audits: Periodic security assessments and penetration testing
  • Audio watermarks: Digital watermarks embedded in AI-generated audio for content authentication
  • Secure authentication: OAuth 2.0 via Google for account access

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security against all threats.

International Data Transfers

Seedance AI operates globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

  • Standard contractual clauses
  • Data processing agreements with third parties
  • Compliance with applicable data protection laws

Children's Privacy

Seedance AI is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected data from a child under 13, we will delete it immediately.

If you believe a child under 13 has provided us with personal information, please contact us at [email protected].

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information (with exceptions)
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at [email protected].

European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Legal basis for processing: We process your data based on consent, contractual necessity, legal obligations, and legitimate interests
  • Data Protection Officer: Contact [email protected]
  • Right to lodge a complaint: You may file a complaint with your local data protection authority

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

  • We will update the "created_at" date at the top of this policy
  • For material changes, we will notify you via email or prominent notice on our website
  • Your continued use after changes indicates acceptance of the updated policy

We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Inquiries: [email protected]

General Support: [email protected]

Mailing Address: Seedance AI (provide physical address if available)

Last Updated: January 15, 2025

By using Seedance AI, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein. Thank you for trusting Seedance AI with your data!